Network Systems Administrator

1 week ago


Huntsville, Alabama, United States CCS Global Tech Full time
IT Specialist Role

Career Opportunities at CCS Global Tech

We are seeking a highly skilled IT Specialist to play a critical role in ensuring the smooth operation of our technology infrastructure.

As an IT Specialist, you will be responsible for installing, maintaining, and troubleshooting desktops, laptops, and peripherals in a fast-paced environment.

Key Responsibilities:

  • Install and configure desktops, laptops, and peripherals in a networked, classified, and unclassified environment.
  • Detect and diagnose software and hardware failures and provide prompt technical solutions to users.
  • Provide technical guidance and support to users on the use of desktop and laptop hardware and software.
  • Analyze and assess customer service requests and provide timely and effective technical solutions.
  • Conduct IT audits to ensure compliance with policies and procedures.
  • Prepare progress reports and submit to team leads as required.
  • Utilize trouble-ticketing software to manage and resolve technical issues.
  • Identify and document areas for process improvements to enhance efficiency and effectiveness.
  • Communicate effectively with users through various channels.
  • Prepare equipment for reuse or surplus and ensure proper disposal.
  • Provide technical support to customers at remote locations as required.
  • Perform software and hardware upgrades and installations involving multiple devices.
  • Coordinate IT equipment moves to support office relocations and new building openings.


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