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Customer Service Representative

2 months ago

Naperville, Illinois, United States Core-Mark Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advocate. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction
  • Stay up-to-date on company products and services to provide accurate information to customers
  • Participate in ongoing training and development to improve customer service skills and knowledge
Requirements
  • 6 months of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in using technology to manage customer interactions and data
About Core-Mark

Core-Mark is a leading marketer of consumer goods in North America, offering a wide range of products and solutions to convenience retailers. We are committed to providing exceptional customer service and building strong relationships with our customers and partners.