Patient Services Lead
4 days ago
About Us:
For over 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education, and more in Seattle, Vashon, and our newest dental clinic in Olympia. Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve.
Job Description:
This Patient Services Supervisor role will oversee the Patient Contact Center Representative team, ensuring efficient and effective management of patient scheduling operations for Neighborcare Medical and/or Dental clinics located across the Seattle region.
Responsibilities:
- Work closely with the Patient Contact Center Administrator and Clinic Administrators to provide consistent, accurate, and efficient services that result in an exceptional customer experience
- Use data spreadsheets and applications to coordinate scheduling and serve as backup to CCR's
Qualifications:
- AA degree or equivalent; or high school diploma or GED plus 2 years' experience in a professional setting
- 2 years' experience in a customer service environment
Benefits: We offer a comprehensive benefit package, including medical, dental, and vision insurance, paid time off, holidays, retirement plan, life insurance, and pet insurance.
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