Senior Manager, Technical Program Manager

4 weeks ago

New York, New York, United States Capital One Full time

About the Role

Capital One is seeking a Senior Manager, Technical Program Management to lead high-priority enterprise-level initiatives and influence across our organization. As a key member of our Enterprise Machine Learning team, you will partner closely with product, engineering, data scientists, and other cross-functional teams to create roadmaps, scope programs, define milestones, and success metrics, and build scalable, secure, reliable, efficient ML products and platforms.

Key Responsibilities

  • Execute on high-priority enterprise-level initiatives and influence across our organization.
  • Partner closely with product, engineering, data scientists, and other cross-functional teams to create roadmaps, scope programs, define milestones, and success metrics.
  • Build scalable, secure, reliable, efficient ML products and platforms.
  • Hold engineering teams accountable for overarching delivery goals.
  • Pave the way for an expanding TPM discipline within the team by leveraging industry knowledge and experience to teach the organization what a great TPM can achieve.

Requirements

  • At least 5 years of experience managing technical programs.
  • Bachelor's degree.
  • Strong technical backgrounds with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle.
  • Exceptional communication and collaboration skills.
  • Excellent problem-solving and influencing skills.
  • A quantitative approach to problem-solving and a collaborative implementer to holistic solutions.
  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
  • Deep focus on execution, follow-through, accountability, and results.
  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
  • Highly tuned emotional intelligence, good listener, and deep-seated empathy for teams and partners.
  • Previous experience with machine learning (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc.

Preferred Qualifications

  • 5+ years of experience designing and building data-intensive solutions using distributed computing.
  • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS.
  • 3+ years experience building highly scalable mobile products & platforms.
  • 3+ years of experience with Agile delivery.
  • 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact.
  • 4+ years of technical program management experience.
  • 2+ years of Machine Learning experience.
  • Experience in building systems & solutions within a highly regulated environment.
  • Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering).
  • PMP, Lean, Agile, or Six Sigma certification.

About Capital One

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

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