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Client Relations Associate

2 months ago

Palmyra, Maine, United States CommonSpirit Health Full time
{"title": "Client Relations Associate", "subtitle": "Drive Business Growth and Patient Experience", "content": "

At CommonSpirit Health, we are committed to building healthier communities and advocating for those who are poor and vulnerable. As a Client Relations Associate, you will play a critical role in achieving our objectives by developing and maintaining relationships with key healthcare providers and organizations within your regional territory.

Key Responsibilities:

  • Identify and qualify healthcare relationships within your territory, focusing on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians, and other healthcare providers.
  • Develop and maintain relationships with key customer sources through regular contact and follow-up procedures.
  • Act as the key contact for client troubleshooting and conflict resolution.
  • Responsible for developing and working a yearly business plan for your region, including strategies for exceeding established budgets and goals.
  • Develop and maintain accurate data on customer relationships within RSL on each key referral source to provide client information needed to build strong ties and deliver customer satisfaction.
  • Represent CHI Health at Home in relevant professional organizations and in the community.
  • Assist with educating the community about services.
  • Follow referral of a patient to CHI Health at Home, assist facility discharge coordinators in coordinating quality home care services for clients.

Qualifications:

  • Healthcare professional credential, Bachelor's degree or comparable business experience required.
  • Minimum of one year of related sales experience, preferably in a healthcare/medical field or patient transportation.
  • Valid Driver's license.
  • Valid Current Auto Insurance.
", "company": "CommonSpirit Health"}