Body Shop Parts Specialist

2 weeks ago


Garden City, Michigan, United States Gordon Chevrolet Full time
Discover the Gordon Chevrolet Advantage

Are you seeking a new opportunity in a workplace that values its staff as much as its clientele?
At Gordon Chevrolet, we prioritize the well-being of our employees alongside our commitment to customer satisfaction.
Parts Counterperson / Body Shop Parts Liaison
Become an integral member of a collaborative team that operates like a family. Gordon Chevrolet has been recognized as one of the premier dealerships in the Metropolitan Detroit area by the Detroit Free Press.

Key Responsibilities
  • Engage in daily meetings with the Body Shop team to provide updates on parts orders.
  • Promptly order and secure necessary parts for the body shop.
  • Receive and check in parts deliveries.
  • Assist both retail and shop customers in selecting the appropriate parts in a courteous and efficient manner.
  • Inform customers about companion part requirements and promotions, ensuring they are aware of the complete product range.
  • Review body shop estimates to confirm the accuracy of ordered parts and pricing alignment.
  • Deliver exceptional service to both internal and external customers.
  • Retrieve and fulfill orders from inventory and deliver them to Auto Body technicians.
  • Alert the parts manager regarding out-of-stock items or urgent shop materials.
  • Source out-of-stock parts from external suppliers and submit emergency orders when necessary.
  • Notify the body shop estimator or manager upon receipt of special ordered parts.
  • Keep the body shop informed about the arrival of all parts and their delivery schedule.
  • Follow up on any back-ordered parts.
  • Ensure all internal parts requests are accurately billed on service repair orders.
  • Maintain organized records of all repair orders, invoices, insurance estimates, and special orders.
  • Uphold a professional appearance at all times.
  • Perform additional tasks as assigned.
Qualifications:
  • Experience with Collision Link or Parts Trader platforms.
  • Ability to read and interpret estimates.
What Gordon Chevrolet Offers:
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Disability, Accident, and Cancer Insurance options.
  • Complimentary Life Insurance.
  • 401(k) plan with employer matching.
  • Paid time off.
  • A professional work environment with continuous training and advancement opportunities.
  • Support for work-life balance.


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