Charity Application Coordinator

1 week ago


Memphis, Tennessee, United States Baptist Memorial Full time

Position Overview

The Patient Assistance Specialist serves as a vital resource for patients and their designated representatives, guiding them through the intricacies of the Baptist Charity Policy and assisting with charity applications for underinsured individuals. This role encompasses a variety of responsibilities aimed at ensuring patients receive the support they need.

Key Responsibilities

  • Engage with patients and/or their appointed representatives to provide assistance.
  • Thoroughly review charity applications to ensure compliance and accuracy.
  • Conduct daily assessments of work queues related to underinsured patients.
  • Achieve all assigned performance goals effectively.

Qualifications

Education: Preferred candidates will have some college education or an associate's degree.

Experience: A minimum of one year in a healthcare setting is required, with five years of clerical experience in a physician's office or hospital preferred.

Special Skills: Candidates should possess knowledge of ICD-9, ICD-10, CPT, and HCPCS coding. A certification or degree in Healthcare Administration, Business, Finance, or related fields is advantageous. Essential skills include accurate typing, problem-solving abilities, and effective written and verbal communication skills. Knowledge of insurance billing and collections, as well as familiarity with CMS guidelines, TennCare, and Medicaid requirements, is crucial.

Training: Proficiency in PC skills and keyboarding is mandatory, while familiarity with 10-key calculators and typing is preferred.

About Baptist Memorial Health Care

Baptist Memorial Health Care values its colleagues, who demonstrate both technical proficiency and a compassionate approach to patient care. The organization is committed to rewarding its employees with competitive compensation and benefits packages, recognized for excellence in the Mid-South healthcare community.

Benefits Include:

  • Competitive salaries
  • Paid vacation and time off
  • Continuing education opportunities
  • Generous retirement plans
  • Comprehensive health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance
  • Employee referral program


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