Automotive Service Consultant
3 weeks ago
At Premier Chevrolet of Buena Park, we are seeking a highly motivated Service Advisor to join our team. This is an excellent opportunity for someone who enjoys working with customers and has a passion for the automotive industry.
About the RoleThe successful candidate will be responsible for providing exceptional customer service, ensuring that all customers receive a positive experience when visiting our dealership. As a Service Advisor, you will be the first point of contact for customers, and your role will involve greeting them, listening to their needs, and scheduling appointments as required.
This role requires strong communication skills, both verbal and written, as well as the ability to work independently and as part of a team. You will also need to have basic computer skills and be willing to learn new software programs.
The estimated salary for this position is $55,000 - $70,000 per year, depending on experience.
Key Responsibilities- Greet customers promptly and provide a positive first impression
- Obtain customer and vehicle information
- Determine and recommend maintenance based on age, mileage, and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow-up time and monitor the progress of each vehicle throughout the day
- Verify that the final invoice reconciles with the work performed on the repair order
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager, or service consultant
- Very energetic personality and a desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
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