Automotive Service Consultant

5 days ago


Buena Park, California, United States Premier Chevrolet of Buena Park Full time
Job Overview

Premier Chevrolet of Buena Park offers a competitive compensation plan with an estimated salary range of $45,000 - $65,000 per year.

Job Description

We are part of Premier Automotive, a successful dealer group with over 33 stores nationwide. Representing top brands such as Chevrolet, Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Jeep and Ford, Premier is actively involved in giving back to our community through the "Giving Hope Foundation."

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers


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