Customer Service Representative

2 days ago


Manchester Center, Vermont, United States The Vermont Country Store Full time
About The Vermont Country Store

We're a unique and beloved company that's been family-owned since 1946. Our comprehensive assortment of high-quality, practical, and hard-to-find goods is offered through our catalog, website, and two stores in Weston and Rockingham, Vermont.

Our Mission

We pride ourselves on providing every customer with the best possible experience. Our Customer Service Representatives are experts at treating people how they would want to be treated - like people

What You'll Do
  • Answer customer phone calls to assist with placing orders from our catalog or online store
  • Answer customer questions about products and orders
  • Become knowledgeable about products offered by The Vermont Country Store
  • Build relationships and engage customers during phone calls
Requirements
  • Must be a Vermont resident
  • Must have an internet speed of at least 30mbps for remote work
  • Must be at least 16 years of age
  • Dependable, enthusiastic, and flexible team player
  • Ability to learn new computer applications
  • Ability to use a computer keyboard and mouse
  • Desire to work in a fast-paced environment
Perks
  • Flexible schedules
  • Potential for year-round employment
  • Free local bus service
  • Employee referral bonus
  • 40% employee discount
  • Fun seasonal activities and giveaways
  • Perks including Vermont Area Attractions discounts


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