Service Excellence Representative

1 week ago


Newnan, Georgia, United States U-Haul Full time

At U-Haul, we offer a competitive salary and benefits package to our Customer Service Representatives. As a key member of our team, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.

Estimated Salary: $45,000 - $65,000 per year

Job Description:

  • Provide exceptional customer service and support to our customers
  • Manage rentals and inventory using smartphone-based U-Scan technology
  • Inspect and maintain equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Participate in ongoing continuous U-Haul education through U-Haul University

Required Skills and Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Benefits:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.



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