Customer Service Ambassador
4 weeks ago
As a Customer Service Ambassador with U-Haul, you will play a vital role in delivering exceptional service to our customers. This exciting opportunity is perfect for individuals who are passionate about helping others and providing top-notch customer experiences.
We are seeking a highly motivated and organized individual to join our team as a Service Excellence Representative. In this role, you will be responsible for assisting customers with U-Haul products and services, ensuring that their needs are met and exceeded.
We are looking for a skilled and friendly individual to join our U-Haul team as a Customer Focus representative. As a key member of our team, you will work closely with customers to understand their needs and provide personalized support.
Estimated Salary: $40,000 - $60,000 per year
Job Description:
- Assist customers with U-Haul products and services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Participate in ongoing continuous U-Haul education through U-Haul University
Required Skills and Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Benefits:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
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