LTSS Service Coordinator

1 month ago


Cedar Rapids, Iowa, United States Elevance Health Full time
Job Summary

We are seeking a skilled Service Coordinator to join our team at Elevance Health. As a Service Coordinator, you will play a critical role in ensuring the seamless delivery of long-term services and supports to individuals with complex needs.

Key Responsibilities
  • Conduct face-to-face assessments to identify individuals' needs and develop personalized care plans.
  • Collaborate with interdisciplinary teams to ensure comprehensive care coordination and address gaps in care.
  • Manage non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of long-term services and supports.
  • Document short- and long-term service and support goals in collaboration with members' chosen care teams.
  • Identify members who would benefit from alternative levels of service or other waiver programs.
  • May serve as a mentor, subject matter expert, or preceptor for new staff, assisting in the formal training of associates and participating in process improvement initiatives.
Requirements
  • Requires a BA/BS degree and a minimum of 2 years of experience working with a social work agency or any combination of education and experience that would provide an equivalent background.
  • Specific education, years, and type of experience may be required based on state law and contract requirements.
Preferred Skills and Experiences
  • BA/BS degree in a healthcare-related field is preferred.

We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs. Elevance Health operates in a Hybrid Workforce Strategy, and associates are required to work at an Elevance Health location at least once per week. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health, and we require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19.



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