IT Support Technician

2 weeks ago

Toledo, Ohio, United States Harbor, Inc. Full time
Job Overview

Harbor, Inc. is seeking a dedicated Technical Support Specialist to deliver assistance on desktop and laptop systems. This role encompasses the installation, diagnosis, repair, maintenance, and enhancement of hardware and equipment to ensure peak performance.

This is a full-time position.

Qualifications and Experience:

  • A bachelor's degree in computer science or a related discipline is preferred; however, relevant certifications and experience may be considered.
  • Prior experience or education in hardware, networking, and communications is essential.
  • Familiarity with Windows operating systems is required.
  • The ideal candidate must be a collaborative team member, able to quickly learn protocols, follow instructions, and uphold confidentiality.
  • Strong attention to detail, logical thinking, and effective problem-solving skills are necessary, along with excellent verbal and written communication abilities.
  • Patience, conscientiousness, self-motivation, independence, productivity, and a strong customer service orientation are crucial attributes.
  • Ability to travel to various agency locations is required.
  • A valid driver's license, a satisfactory driving record, and proof of personal auto insurance are necessary to be eligible for Harbor's vehicle insurance.

Key Responsibilities:

  1. Respond to incoming inquiries via phone, voicemail, email, and direct requests regarding workstation and hardware issues in a professional and timely manner.
  2. Consult with staff to identify hardware needs essential for their roles, obtaining necessary approvals from management before procurement.
  3. Document and track help desk issue resolutions, including actions taken and final outcomes.
  4. Maintain and troubleshoot telehealth solutions, including hardware and user accounts.
  5. Follow up with staff post-resolution to ensure issues have been adequately addressed.
  6. Install, configure, test, maintain, monitor, and troubleshoot staff workstations and laptops.
  7. Install, configure, and test approved software on staff devices, coordinating with IT Help Desk Technicians for any software-related issues.
  8. Assess and implement performance upgrades for workstations and laptops, including the installation of network cards, hard drives, and memory.
  9. Maintain an inventory of all workstations and laptops, periodically running auditing software to associate staff with IT equipment.
  10. Keep a record of users assigned agency-owned mobile equipment, ensuring that relevant policies and agreements are reviewed and signed as necessary.

About Harbor, Inc.:

For over a century, Harbor has been a leading provider of mental health and substance use treatment, with over 350 clinical staff serving more than 24,000 clients annually across various locations and within the community. Our services encompass counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational programs, and more.

Why Choose Harbor?

Working at Harbor is dynamic and rewarding, offering the chance to collaborate with motivated individuals making a positive impact. We are committed to investing in our employees. Some benefits of joining Harbor include:

  • Comprehensive medical, dental, and vision coverage
  • Retirement plan with company matching
  • Generous paid time off, sick leave, and holidays
  • Tuition and professional license reimbursement programs
  • Clinical supervision hours available
  • Employee referral bonuses
  • The opportunity to make a meaningful difference in your community

  • Traveling Electrophysiology Technician for Healthcare Organizations

    1 day ago

    Toledo, Ohio, United States Healthcare Support Full time

    Job SummaryWe are seeking a skilled Electrophysiology Technician to join our team of healthcare professionals on a travel assignment. As a travel Electrophysiology Technician, you will have the opportunity to work with various healthcare organizations and gain valuable experience in the field.Key ResponsibilitiesPerform electrophysiology procedures,...

  • Electrophysiology Technician

    1 day ago

    Toledo, Ohio, United States Healthcare Support Full time

    Job SummaryWe are seeking a skilled Electrophysiology Technician to join our team as a travel healthcare professional. This is a fantastic opportunity to work with a reputable healthcare organization and gain valuable experience in a dynamic environment.Key ResponsibilitiesProvide high-quality electrophysiology services to patients, including performing...

  • IT Support Technician

    2 weeks ago

    Toledo, Ohio, United States Harbor Full time

    Join Our Team as an IT Support TechnicianHarbor is seeking an IT Support Technician to deliver assistance on desktop and laptop systems. This role encompasses the installation, diagnosis, repair, maintenance, and enhancement of hardware and equipment to guarantee peak performance.Position Type: Full-timeQualifications and Experience:Preferred: Bachelor's...

  • Janitorial Support Technician

    2 weeks ago

    Toledo, Ohio, United States Clean Team Full time

    Job OverviewAt Clean Team, we are committed to delivering exceptional service and ensuring client satisfaction. Our success relies on dedicated, organized leaders who can effectively manage our operations and guide our team members.As a Janitorial Support Technician at Clean Team, you will oversee the daily functions of your designated area. We are actively...

  • Pharmacy Support Technician

    2 weeks ago

    Toledo, Ohio, United States Toledo Clinic Full time

    Job OverviewGeneral Summary:The Pharmacy Support Technician plays a vital role in assisting the pharmacist with daily operations, including prescription fulfillment and inventory management, while also providing customer service at the pharmacy counter.This position operates under the guidance of a licensed pharmacist.Key Responsibilities:Essential Duties...

  • Pharmacy Support Technician

    2 weeks ago

    Toledo, Ohio, United States Toledo Clinic Full time

    Job OverviewGeneral Summary:The Pharmacy Support Technician plays a vital role in assisting the pharmacist with the daily operations of prescription fulfillment and inventory management, while also providing customer service at the pharmacy counter.This position operates under the guidance of a licensed pharmacist.Key Responsibilities:Essential Functions...

  • IT Support Technician

    2 weeks ago

    Toledo, Ohio, United States Harbor, Inc. Full time

    Job OverviewHarbor, Inc. is seeking a dedicated Technical Support Specialist to assist with desktop and laptop computer support. This role involves the installation, diagnosis, repair, maintenance, and upgrading of hardware and equipment to ensure peak performance.This is a full-time position.Qualifications and Experience:A Bachelor's degree in Computer...

  • Pharmacy Support Technician

    2 weeks ago

    Toledo, Ohio, United States Toledo Clinic Full time

    Job OverviewGeneral Summary:The role involves supporting the pharmacist in the daily operations of prescription fulfillment and managing inventory while providing assistance to patients at the service counter.This position operates under the guidance of a licensed pharmacist.Key Responsibilities:Essential duties include:Assisting in the preparation of...

  • Traveling Electrophysiology Specialist

    2 weeks ago

    Toledo, Ohio, United States Healthcare Support Full time

    Position Overview:Healthcare Support is actively seeking a skilled traveling Electrophysiology Technician for an exciting opportunity.Key Responsibilities:- Provide expert support in electrophysiology procedures.- Operate stimulators during ablation processes, with assistance from representatives.- Conduct precise mapping during various medical...

  • Manufacturing Controls Technician

    2 weeks ago

    Toledo, Ohio, United States Gravity IT Resourcing Full time

    Controls Engineer PositionPosition OverviewWe are seeking a skilled Controls Engineer to join our team at Gravity IT Resourcing. This role involves a variety of responsibilities focused on the design and implementation of electrical systems within a manufacturing context.Key ResponsibilitiesConduct research and development for electrical systems, ensuring...

  • Senior Behavioral Support Specialist

    2 weeks ago

    Toledo, Ohio, United States ProMedica Health System Full time

    Position Overview: Under the guidance of the Lead Behavior Analyst and the Director, the Senior Behavioral Support Specialist plays a crucial role in the practical training of both new and existing behavior technicians, ensuring the delivery of consistent and high-quality services across the center. This role also involves managing daily therapy schedules...

  • Travel Cath Lab Technologist

    1 day ago

    Toledo, Ohio, United States HealthCare Support Full time

    Job Summary:HealthCare Support is seeking a skilled Catheterization Laboratory Technician to join our team for a 13-week assignment in a Toledo, Ohio hospital. As a Cath Lab Tech, you will be responsible for assisting physicians during cardiovascular procedures, operating medical equipment, and ensuring patient safety.Benefits:Competitive Pay: $1,920.00...

  • Veterinary Technician

    1 month ago

    Toledo, Ohio, United States VCA Animal Hospitals Full time

    Seeking a Veterinary TechnicianAt VCA Holly Farms Animal Hospital, we are looking to add a full time Veterinary Technician to our hospitalVCA is a community of dedicated professionals that will encourage you to explore everything a veterinary technician career has to offer.Opportunities to give back through strong shelter partnerships and VCA...

  • Healthcare Support Specialist

    1 week ago

    Toledo, Ohio, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in assisting our pharmacists in the practice of pharmacy, ensuring that our customers receive exceptional service and care.Key ResponsibilitiesAssist pharmacists in the performance of pharmacy...

  • IT Support Specialist

    2 weeks ago

    Toledo, Ohio, United States Syntricate Technologies Full time

    Position: IT Support Specialist Duration: Contract Location: Remote Job Overview Provide assistance to users facing various computer-related challenges through phone, email, or remote desktop sessions. Facilitate the onboarding of new employees by setting up new computers and managing the return of old devices during offboarding. Document and escalate...

  • Production Support Associate

    1 week ago

    Toledo, Ohio, United States TriMas Corporation Full time

    Job SummaryWe are seeking a skilled Chemical Process Technician to join our team at TriMas Corporation. As a Chemical Process Technician, you will play a critical role in supporting our manufacturing operations by performing secondary processes, operating wastewater treatment systems, and ensuring process specifications are met.Key ResponsibilitiesPerform...

  • IT Support Specialist

    2 weeks ago

    Toledo, Ohio, United States Syntricate Technologies Full time

    Position - IT Support Specialist Duration - Contract Location - Remote Job Overview Provide assistance to users experiencing various computer-related issues through phone, email, or remote sessions. Facilitate the onboarding of new employees by setting up new computers and managing the return of old devices during offboarding. Accurately document and...

  • Senior Behavior Technician

    3 weeks ago

    Toledo, Ohio, United States ProMedica Health System Full time

    Position Overview:Under the guidance of the Lead Behavior Analyst and the Director, the Senior Behavior Technician plays a crucial role in the practical training of both new and existing behavior technicians, ensuring the consistency and quality of services delivered across the center.Key Responsibilities:1. Lead the practical training sessions for new...

  • Engineering Technician

    2 months ago

    Toledo, Ohio, United States Dana Incorporated Full time

    Job Title: Engineering Technician at Dana CorporationDana Corporation is a global leader in driveline, sealing, and thermal-management technologies for vehicles. They are currently seeking an Engineering Technician to join their team in Toledo, Ohio. The selected candidate will be responsible for providing engineering support to improve safety, quality,...

  • Pharmacy Technician

    5 days ago

    Toledo, Ohio, United States ProMedica Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at ProMedica Toledo Hospital. As a Pharmacy Technician, you will play a vital role in assisting pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records.Key ResponsibilitiesUnder the direction of a registered...