Event Support Specialist
4 days ago
Monumental Sports & Entertainment (MSE) is a leading integrated sports and entertainment company with a diverse portfolio of teams and venues. We are seeking an Event Support Technician to join our team and support the technical operations of our live events.
Key Responsibilities:- Provide technical support during events at MSE facilities, including nights, weekends, and holidays.
- Maintain the technical integrity of computer systems, network devices, and broadcast/arena A/V systems.
- Document all issues, troubleshooting steps, and resolutions in a ticketing system.
- Test, maintain, and fabricate cables, adapters, and small part modifications as needed.
- Image and install operating systems and service packs, as well as security patches and bug fixes.
- Build, update, and develop Standard Operating Procedure guides used for training, IT operations, and work-flow management purposes.
- 1-3 years of experience in a live event environment or as a Desktop Support Engineer, Technical Support Engineer, or similar role.
- Working knowledge of computer software/hardware, Windows/Mac operating systems, mobile devices, and network switches/hubs and cabling.
- Understanding of broadcast signal flow in a television broadcast environment; inclusive of video routers, video switchers, broadcast cameras, RF infrastructure.
- Solid grasp of office automation products and computer peripherals including printers and scanners.
- Ability to multi-task, work independently, make quick decisions, and respond to the demands of live games and events.
- Ability to carry up to 50 lbs. and work in small environments.
We offer a competitive salary range of $65-75k USD and a comprehensive benefits package. If you are a motivated and detail-oriented individual with a passion for live events and technology, we encourage you to apply.
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