Event Support Specialist

6 days ago


Washington, United States PARTNERS Staffing Full time
Event Support Technician

The Event Support Technician plays a critical role in ensuring the smooth operation of live television events in a sports arena. This position requires a unique blend of technical expertise and problem-solving skills to address technology equipment and tasks.

Key Responsibilities:

  • Provide technical support during events, including nights, weekends, and holidays.
  • Maintain the technical integrity of computer systems, network devices, and broadcast/arena A/V systems.
  • Document all issues, troubleshooting steps, and resolutions in a ticketing system.
  • Test, maintain, and fabricate cables, adapters, and small part modifications as needed.
  • Image and install operating systems and service packs, as well as security patches and bug fixes.
  • Build, update, and develop Standard Operating Procedure guides used for training, IT operations, and workflow management purposes.

Requirements:

  • 1-3 years of experience in a live event environment or as a Desktop Support Engineer, Technical Support Engineer, or similar role.
  • Working knowledge of computer software/hardware, Windows/Mac operating systems, mobile devices, and network switches/hubs and cabling.
  • Understanding of broadcast signal flow in a television broadcast environment; inclusive of video routers, video switchers, broadcast cameras, RF infrastructure.
  • Solid grasp of office automation products and computer peripherals including printers and scanners.
  • Ability to multi-task, work independently, make quick decisions, and respond to the demands of live games and events.
  • Ability to carry up to 50 lbs. and work in small environments.


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