Senior Field Service Engineer

7 days ago


Sharonville, Ohio, United States Abb Holdings Inc Full time
Job Summary

We are seeking a highly skilled Senior Field Service Engineer to join our team at ABB. As a key member of our service division, you will be responsible for delivering exceptional customer service and ensuring the reliability and efficiency of our electrical products and installations.

Key Responsibilities
  • Execute service work of medium to high complexity as per work instructions and ABB guidelines.
  • Deliver excellent customer service to satisfy customers and ensure customer retention.
  • Identify new service business opportunities for ABB in close cooperation with customers and other ABB teams.
  • Coach technicians and engineers and supervise complex site activities.
Requirements
  • Bachelor's Degree in Electrical Engineering preferred.
  • Minimum of 5 years of technical experience or field engineering experience.
  • Ability and willingness to travel approximately 75% as required.
  • Knowledge of industrial customer base in geographical area.
  • Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers.
  • Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, Square D, Multilin relays, and Switzer Relays).
  • Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus.
About Us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds and are committed to equal employment opportunity and affirmative action. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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