Club Operations Manager

2 weeks ago


SaintJeandeLuz, Nouvelle-Aquitaine, United States Genesis Health Clubs Full time
Job Overview

Genesis Health Clubs is seeking a highly motivated and experienced Club Manager to lead our team of professionals in delivering exceptional customer service and driving business growth.

Key Responsibilities
  • Leadership and Team Management
    • Develop and implement strategies to support business objectives and goals
    • Provide input on staff development and education activities
    • Build and maintain a positive team atmosphere among staff and departments
  • Customer Service and Relations
    • Ensure a professional demeanor at all times when representing Genesis Health Clubs
    • Respond to customer inquiries and complaints in a timely and professional manner
  • Operational Excellence
    • Oversee the day-to-day operations of the club, including cash handling and credit card processing
    • Ensure compliance with company policies and procedures
  • Business Development
    • Identify opportunities to increase revenue and improve customer engagement
    • Develop and implement plans to achieve business objectives
Requirements
  • Availability and Flexibility
    • Available to work weekends, evenings, and holidays as needed
  • Education and Certifications
    • Current CPR certification or ability to obtain within 60 days of start date
  • Skills and Experience
    • Proven experience in cash handling and credit card processing
    • Excellent customer service and communication skills
    • Ability to work well with others and build strong relationships
Physical Requirements
  • Physical Demands
    • Ability to stand for long periods of time
    • Ability to lift up to 35 pounds


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