Store Operations Leader
2 months ago
RNR Tire Express is a prominent franchise retailer specializing in providing safe, high-quality tires and wheels with accessible payment solutions.
Our culture is centered around serving our customers rather than merely offering customer service. We empower our team members through comprehensive training and resources, enabling them to deliver a unique and outstanding experience to our clientele.
Founded over two decades ago in Tampa, Florida, RNR Tire Express has expanded to over 160 locations across 26 states, continually growing while maintaining our core value of family.
We prioritize a healthy work-life balance, offering flexible schedules and closing every Sunday to ensure our employees can cherish life's most important moments.
We believe in recognizing our team's efforts, which is why we offer competitive hourly wages and a robust commission structure.
At RNR Tire Express, we recognize that satisfied employees contribute to a productive environment. We strive to achieve this by providing exceptional benefits, including:
- Two Medical Plan Options
- Health Savings Account
- Dental & Vision Coverage
- Employer-Paid Life Insurance
- Accident & Cancer Insurance
- Short & Long-Term Disability Insurance
- 401(k) with Company Match
- Paid Vacation & Sick Leave
- Employee Discounts
- Employee Assistance Program
- And More
Position Summary: The Store Operations Leader is accountable for all facets of the store's functioning. This role is ideal for an experienced automotive professional who is driven and committed to excellence. Previous experience in management roles within automotive retail, auto sales, or related fields is advantageous for success in this position. The Store Operations Leader offers competitive compensation and comprehensive benefits.
Key Responsibilities:
As the Store Operations Leader, your responsibilities will encompass, but are not limited to:
- Overseeing the overall direction, coordination, and evaluation of the store.
- Supervising a team of four to five non-supervisory employees and one assistant manager in a collaborative environment.
- Conducting interviews, hiring, and training staff; planning, assigning, and directing work; evaluating performance; and managing employee rewards and discipline.
- Ensuring operational requirements are met by scheduling and assigning tasks, while following up on results.
- Maintaining store staff by recruiting, selecting, orienting, and training employees.
- Guaranteeing the availability of products and services through effective inventory management.
- Implementing security measures to safeguard merchandise.
- Identifying customer needs by establishing rapport with potential and existing customers.
- Upholding the store's stability and reputation by adhering to legal standards.
- Creating a safe and clean environment for both employees and customers.
- Adjusting marketing strategies based on operational and financial data.
- Maintaining operations by initiating, coordinating, and enforcing policies and procedures.
Qualifications:
The following qualifications are essential for this role:
- Two to four years of supervisory or management experience.
- Previous experience in Rent to Own and/or wheel and tire sectors is preferred but not mandatory.
Skills:
Excellent oral and written communication skills are required. The ability to read, analyze, and interpret business publications, professional journals, and regulations is essential. Proficiency in writing reports, business correspondence, and procedural manuals is necessary. The candidate should also be able to effectively present information and respond to inquiries from various stakeholders.
Mathematical Proficiency:
Ability to perform calculations involving discounts, interest, commissions, proportions, percentages, area, and volume. Familiarity with basic algebra and geometry concepts is necessary.
Computer Skills:
Successful candidates should possess knowledge of word processing, spreadsheet, inventory management, payroll systems, internet applications, and database software.
Certificates & Licenses:
- A valid driver's license is required.
- Drug screening and background checks will be conducted.
Physical Requirements:
- Prolonged periods of standing, walking, and working on a computer.
- Ability to lift up to 30 lbs.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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