Hotel Front Desk Representative

5 days ago


Riverside, Missouri, United States Argosy Casino Hotel & Spa Full time
Hotel Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Argosy Casino Hotel & Spa. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our valued customers.

Key Responsibilities:
  • Greet and register guests, assigning rooms and verifying customer information.
  • Process payments, manage guest accounts, and maintain accurate records using our hotel computer systems.
  • Provide guests with information about hotel facilities, services, and local attractions.
  • Respond to guest inquiries, resolve issues, and ensure guest satisfaction.
  • Work collaboratively with other departments to ensure seamless guest experiences.
Requirements:
  • Minimum of six months related experience and/or training.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • A competitive starting salary of $16.05 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

At Argosy Casino Hotel & Spa, we are committed to providing exceptional guest experiences and creating a positive work environment for our team members. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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