Fitness Club Representative

3 weeks ago


Mansfield, Texas, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative Sub. As a key member of our operations team, you will play a vital role in promoting our Judgement Free Zone and ensuring a positive experience for our members.

Key Responsibilities
  • Provide exceptional customer service and support to members, responding to their needs and concerns in a timely and professional manner.
  • Monitor and maintain the cleanliness and atmosphere of the club, ensuring a safe and welcoming environment for members.
  • Conduct regular audits to ensure the club meets our high standards, identifying areas for improvement and implementing solutions.
  • Process and review daily club activity paperwork, ensuring accuracy and completeness.
  • Balance cash drawers and update daily club reports, maintaining accurate records and providing insights to management.
  • Communicate effectively with members, staff, and management, promoting a positive and inclusive culture.
  • Assist with club promotions, training, and operational strategies, supporting the growth and success of our business.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and proficiency in Microsoft Office applications.
  • Availability to work a variety of shifts, including evenings and weekends.
Benefits
  • Competitive hourly rate of $11.00.
  • Free Planet Fitness Black Card membership.
  • Opportunities for professional growth and development.
  • Fun and supportive work environment.


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