Member Service Rep-Early Morning

3 months ago

Mansfield, United States Excel Fitness Full time
Position: Member Services Representative - Front Desk

Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead

Department: Operations

Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.

Duties and Responsibilities:
  • Perform to your best abilities during your assigned work shift.
  • Monitor and maintain club cleanliness and atmosphere.
  • Ensure that all proper training has been completed in order to operate safely and efficiently.
  • Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.
  • Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.
  • Process and Review Daily Club Activity Paperwork and file in appropriate folders.
  • Audit and Balance Cash Drawers on a daily basis.
  • Update and Review Daily Club Reports and complete any corresponding Data Entry Documents
  • Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment
  • Adhere to company's policies and guidelines and address any minor infractions.
  • Provide a safe and secure environment for all members
  • Communicate with members and a create a high level of customer service.
  • Stocking all retail and promotional items for following shift.
  • Perform daily club inspections, complete assigned cleaning sections.
  • Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.
  • Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.
  • Staying up to date on all required certifications and training courses.
  • Communicating with, promoting, touring, and assisting prospects and potential members
  • Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies
  • Ensuring Facility complies with all state and federal laws and insurance requirements
  • Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.
Qualifications:
  • Must be at least 18 years of age or older.
  • HS diploma or equivalent required.
  • Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements
  • Great communication skills with internal and external customers.
  • Must be team oriented, motivated and well organized.
Benefits & Perks:
  • Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
  • Every Team Player receives a FREE Planet Fitness Black Card Membership
  • Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
  • PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Other Details:
  • Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis.
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs.
  • EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices
  • Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • Member Services Rep Full Time Morning

    2 months ago

    Mansfield, United States Planet Fitness - Fitton Clubs Full time

    Job DescriptionJob DescriptionPosition: Member Services Rep - Full Time - DayWe are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members...

  • Member Services Rep Full Time Day

    3 months ago

    Mansfield, United States Planet Fitness Full time

    Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL...

  • Member Services Rep Full Time Day

    3 months ago

    Mansfield, United States Planet Fitness Full time

    Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL...

  • Customer Service Rep

    4 weeks ago

    Mansfield, United States Domino's Pizza LLC Full time

    Domino's - 717 N Holland Rd. Ste 110 [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store;...

  • Customer Service Associate

    3 months ago

    Mansfield, United States Raising Cane's Chicken Fingers Full time

    **Customer Service Associate** Mansfield, Texas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insurance * Pet Insurance * 401(k) With Employer Match (age 21 & older) * Crewmember Assistance Program * Discounted Online Education Opportunities * Free Resources For Furthering Your Education **full-time** * Medical & Pharmacy * Benefits...

  • Chick-fil-A Morning Kitchen Prep Team Member

    6 days ago

    Mansfield, United States Cooper Connect Full time

    Job DescriptionJob DescriptionAre you highly skilled in food preparation and looking for an immediate opportunity to join a dynamic team? Do you thrive in a positive, people-focused environment where teamwork and leadership development are valued? If so, we have the perfect job for you!At Chick-fil-A, the Kitchen Prep Team Member role is more than just a...

  • Restaurant Team Member

    7 days ago

    Mansfield, United States Costa Vida Full time

    MORNING and EVENING SHIFT TEAM MEMBER Full Time or Part TimeStarting at $13/hr. per hour plus TIPS Come, and join the Costa Vida! We are hiring in our Mansfield, Texas location. You will have the chance to make a positive impact on the lives of team members, guests, and the community you serve. JOB OVERVIEW: At Costa Vida, we "Make Waves" and have a positive...

  • Team Member Opener

    2 months ago

    Mansfield, United States 4780 Panera Bread Mansfield DT Full time

    Job DescriptionJob DescriptionPanera Bread is now hiring early riser Restaurant Team Members!At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café’s growing business, and serve your community daily by donating unsold products to local community organizations.Panera...

  • Restaurant Team Member

    2 weeks ago

    Mansfield, United States Costa Vida Full time

    Job DescriptionJob DescriptionMORNING and EVENING SHIFT TEAM MEMBER Full Time or Part TimeStarting at $13/hr. per hour plus TIPSCome, and join the Costa Vida! We are hiring in our Mansfield, Texas location. You will have the chance to make a positive impact on the lives of team members, guests, and the community you serve.JOB OVERVIEW:At Costa Vida, we "Make...

  • Customer Service Rep

    7 days ago

    Mansfield, United States Diversified Power Systems Inc Full time

    Customer service representative is responsible for interacting directly with customers who reach out to the company for assistance. They may perform a variety of duties, from taking orders to checking the status of a shipment. In many instances, customer service representatives are responsible for resolving customer concerns and complaints. The...

  • Locker Room Supervisor and Attendants

    2 months ago

    Mansfield, United States Westbrook Country Club Full time

    Job DescriptionJob DescriptionThe New Westbrook has excellent opportunities available for a Locker Room Supervisor and Locker Room Attendants.The New Westbrook Country Club is a family-centric private club featuring golf, fitness, recreational, and social activities in a casually upscale atmosphere. The Management Team is committed to providing wages,...

  • Retail Sales Associate

    3 weeks ago

    Mansfield, United States Test Account Full time

    Full-Time Retail Sales - Immediate Hire - Paid TrainingOn behalf of our client, Reliant, by NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros.Bring your potential, and we will maximize it.Promote services that everyone needs. As an Energy Pro, You Will:Work within your local retailer - Sam's Club...

  • Catering Crew Member

    2 months ago

    Mansfield, United States Costa Vida Full time

    Job DescriptionJob DescriptionCATERING CREW MEMBERBenefits:Free Meals + Meal DiscountsSundays offSchedule: Part-Time Morning and Evening ShiftsLocation: Cota Vida 3131 East Broad Street Mansfield, Texas 76063Costa Vida Overview:Make waves at Costa Vida! Come join a team who cares about your future and success! Costa Vida Fresh Mexican Grill has been...

  • Member Services Representative Sub

    1 month ago

    Mansfield, United States Planet Fitness Full time

    Position: Sub Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and...

  • Mansfield Drug

    1 month ago

    Mansfield, United States HEB Grocery Stores Full time

    HEB Grocery Stores - Mansfield Drug [Retail Associate / Team Member] As a Customer Service Representative at HEB Grocery Stores, you'll: Provide a well-stocked and well-maintained department; Stock and properly rotate products on a daily basis; Maintain all department and safety/sanitation standards; Answer customer questions regarding products and assist...

  • Mansfield Dairy

    3 weeks ago

    Mansfield, United States HEB Grocery Stores Full time

    HEB Grocery Stores - Mansfield Dairy [Retail Associate / Team Member] As a Customer Service Representative at HEB Grocery Stores, you'll: Provide a well-stocked and well-maintained department; Stock and properly rotate products on a daily basis; Maintain all department and safety/sanitation standards; Answer customer questions regarding products and assist...

  • Preschool Assistant Teacher

    3 weeks ago

    Mansfield, United States Clover Hill Early Learning Center Full time

    Job DescriptionJob DescriptionClover Hill Early Learning Center is a licensed ODJFS preschool and childcare program. We provide services to children ages 6 weeks - 5 years old. The hours of operation are Monday - Friday, 6:30 AM to 5:30 PM. We are currently hiring for a full time (40 hours per week) Preschool Assistant Teacher. The hours for this position...

  • Retail Sales Associate

    2 months ago

    Mansfield, United States Test Account Full time

    Full-Time Retail Sales - Immediate Hire - Paid Training On behalf of our client, Reliant, by NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros. Bring your potential, and we will maximize it. Promote services that everyone needs. As an Energy Pro, You Will: Work within your local retailer - Sam's...

  • Food Service

    2 months ago

    Mansfield, United States Taco Bell Full time

    The Food Service / Cook / Prep is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free Meals during your shift Flexible Scheduling Fun Work Environment Paid Training Advancement Opportunities Competitive Pay GED/Scholarship...

  • Customer Service Representative

    2 weeks ago

    Mansfield, United States Chad Kingery - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Chad Kingery - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you...