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Community Engagement Coordinator

2 months ago


Cedar Falls, Iowa, United States Impact MHC Management LLC Full time
Job Overview

Position Summary:
We are looking for a Community Engagement Coordinator to assist the Community Manager in overseeing the various functions of our residential community.

The Community Engagement Coordinator will play a vital role in leasing, marketing, and administrative duties to foster a positive living environment for all residents.


Required Qualifications:
  • High school diploma or equivalent; a Bachelor's degree in Business Administration or a related discipline is preferred.
  • Previous experience in property management, leasing, or customer service is advantageous.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite and familiarity with property management software.
  • Capacity to multitask, prioritize, and operate efficiently in a dynamic environment.

Key Responsibilities:
  • Support the Community Manager in leasing functions, including responding to inquiries, conducting property tours, and managing applications.
  • Work closely with the marketing team to create and execute strategies aimed at attracting and retaining residents.
  • Address resident concerns and inquiries promptly and professionally.
  • Coordinate maintenance requests and ensure timely follow-up.
  • Maintain accurate resident records and assist with financial management tasks.
  • Facilitate community events and initiatives to enhance resident involvement.
  • Ensure adherence to fair housing laws and regulations.

Work Environment:

The Community Engagement Coordinator will operate in an office environment within the residential community, engaging with residents, vendors, and team members regularly. This position may require occasional evening and weekend availability to support community events or resident needs.