Debt Recovery Specialist
1 week ago
Job Summary:
We are seeking a skilled Collections Specialist to join our team at Addison Group. As a Collections Specialist, you will be responsible for contacting clients to collect outstanding payments, monitoring accounts, and investigating historical data to identify debts.
Key Responsibilities:
- Monitor accounts to identify outstanding debts and investigate historical data to determine the cause of the debt
- Contact clients to discuss payment arrangements and negotiate settlements
- Process payments and refunds, and update account status records
- Report on collection activity and accounts receivable status
- Work independently to resolve billing and customer credit issues
Requirements and Skills:
- Proven experience as a Collections Specialist or similar role
- Knowledge of billing procedures and collection techniques, including skip tracing
- Familiarity with laws related to debt collection, such as the FDCPA
- Working knowledge of MS Office and databases
- Excellent communication and negotiation skills
- Problem-solving skills and ability to work independently
- Associate's/Bachelor's degree is a plus
Why Join Us:
Addison Group is an Equal Opportunity Employer, committed to providing a diverse and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
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