Service Support Representative

2 weeks ago


Houston, Texas, United States Airtron Austin Full time

Customer Service Representative

Location: Remote

At Airtron Austin, we are dedicated to delivering exceptional energy solutions and customer experiences. As a leading provider in the industry, we prioritize our clients' needs and strive to enhance their satisfaction through our comprehensive services.

We are currently seeking a Customer Service Representative to join our dynamic team.

Key Responsibilities:

  • Engage with customers via phone to assist with inquiries and schedule services.
  • Provide support related to sales, promotions, installations, and customer communications.
  • Handle incoming and outgoing calls, process payments, and manage service appointments.
  • Utilize various communication tools for efficient data entry and resource management.
  • Conduct follow-up calls regarding service permits and inspections as needed.
  • Maintain positive customer relations and address claims and complaints in accordance with industry standards.
  • Develop initiatives to proactively inform and educate customers about our services.
  • Implement improvement strategies based on customer feedback.

Qualifications:

  • 3-5 years of experience in a customer-focused office environment.
  • Strong written communication skills for effective customer correspondence.
  • Proficient in technology systems, particularly Microsoft Office Suite.

Airtron Austin is committed to fostering a professional and inclusive workplace. We adhere to all applicable laws regarding workplace safety and employee rights.

We value your experience and skills, and compensation will be adjusted accordingly.

Official job description available through Human Resources.



  • Houston, Texas, United States AAA Plus Transportation Service Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Smoothie King. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our store.Key...


  • Houston, Texas, United States Goose Cap Enterprises Full time

    Job OverviewCLIENT SUPPORT REPRESENTATIVEAbout Goose Cap Enterprises: Goose Cap Enterprises is committed to providing outstanding client support, and we are looking for a Client Support Representative to enhance our team. The successful candidate will be dedicated to ensuring that clients receive the highest level of service, striving to exceed their...


  • Houston, Texas, United States Lennar Homes Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Lennar Homes. As a key member of our customer service team, you will be responsible for providing exceptional support to our homeowners, ensuring their satisfaction with our products and services.Key ResponsibilitiesHomeowner Support: Interface...


  • Houston, Texas, United States Danaher Corporation Full time

    **About Danaher Corporation**Danaher Corporation is a global leader in the design, manufacture, and distribution of products and services for various industries.**Job Summary**We are seeking a highly skilled and experienced Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing...


  • Houston, Texas, United States Danaher Corporation Full time

    **About Danaher Corporation**Danaher Corporation is a leading global science and technology innovator dedicated to helping customers solve complex challenges.**Job Summary**We are seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to...


  • Houston, Texas, United States Church World Service Full time

    Company: Church World ServicePosition: Employment Services Case ManagerAbout Church World ServiceChurch World Service is a humanitarian organization dedicated to empowering vulnerable communities around the world. Our team is committed to creating a more just and equitable world through sustainable development, humanitarian relief, and refugee...


  • Houston, Texas, United States Danaher Corporation Full time

    **About Danaher Corporation**Danaher Corporation is a leading global science and technology innovator that designs, manufactures, and markets advanced medical, industrial, and commercial products and services.**Job Summary**We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support...


  • Houston, Texas, United States Baylor Genetics Full time

    Client Support RepresentativeJob Category: Client SupportJob Overview:As a Client Support Representative, you will play a crucial role in delivering exceptional service to our valued customers. Your primary responsibility will be to engage with clients, ensuring their inquiries are addressed promptly and effectively, thereby enhancing their overall...


  • Houston, Texas, United States Service Corporation International Full time

    Job Title: Front Desk AssociateWe are seeking a highly skilled and professional Front Desk Associate to join our team at Service Corporation International. As a Front Desk Associate, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key Responsibilities:Greet and Assist Guests: Greet...


  • Houston, Texas, United States HealthCare Support Full time

    Job Description:HealthCare Support is seeking a skilled Field LVN Care Coordinator to join our team in Houston, TX area. As a Field LVN Care Coordinator, you will play a vital role in assessing, planning, and implementing care strategies for our members.Key Responsibilities:Care Assessment and Planning: Conduct thorough assessments of members' needs and...


  • Houston, Texas, United States First Service Credit Union Full time

    Position Overview:As a vital member of our team, you will assist clients through various communication channels, including phone, email, and fax, ensuring their needs are met efficiently and effectively. Your role will involve promoting our services and products to enhance member satisfaction.Key Responsibilities:Deliver exceptional, friendly, and...


  • Houston, Texas, United States Texas Affluent Inc Full time

    Position OverviewBenefits:Company gatheringsCareer growth opportunitiesSign-on bonusProfessional training and developmentTexas Affluent Inc is seeking a personable and detail-oriented Client Support Representative to assist our client support team. The successful candidate will perform a variety of tasks to ensure smooth operations and deliver outstanding...


  • Houston, Texas, United States G2 Secure Staff Full time

    Job OverviewG2 Secure Staff is a leading provider of aviation support services, with a strong presence in over 88 top airports across the United States. We are a people-based company that values integrity, service, and people.Key ResponsibilitiesGround Support Operations: Provide ground support for inbound and outbound aircraft, including baggage handling,...


  • Houston, Texas, United States Danaher Corporation Full time

    **Customer Support Role at Danaher Corporation**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.**Key...


  • Houston, Texas, United States Guardian Austin Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Financial Representative at Guardian Austin. As a Financial Representative, you will play a critical role in helping individuals and businesses in your community achieve their financial goals and build wealth for the future.Key ResponsibilitiesWork with clients to...


  • Houston, Texas, United States ZoBaZo Full time

    We are a dynamic company, ZoBaZo, seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...


  • Houston, Texas, United States The Westin Full time

    Become a vital part of our hospitality team as a Guest Services RepresentativeA Guest Services Representative is essential in delivering outstanding service to our patrons.Key Responsibilities:Provide exceptional customer service in every interactionCheck in guests and manage payment transactionsAddress billing issues and discrepanciesOffer guests useful...


  • Houston, Texas, United States Cortland Company Full time

    Position: Customer Service RepresentativeCompany: Cortland CompanyWe are seeking a dedicated Customer Service Representative to join our team. This role is essential in ensuring smooth operations and maintaining high levels of customer satisfaction.Key Responsibilities:Oversee and coordinate the entire order management process.Develop and present...


  • Houston, Texas, United States Pathfinder Hospitality Full time

    Guest Services RepresentativeWe are in search of a dedicated Guest Services Representative who is committed to delivering outstanding customer experiences and ensuring our guests feel valued during their stay.About Pathfinder Hospitality: Our organization is focused on providing exceptional service to our guests. We uphold values such as accountability,...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a qualified Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide exceptional service and support.Key ResponsibilitiesProvide excellent customer service through phone, email, and in-person...