IT Support Specialist
2 weeks ago
Position Overview:
We are seeking a dedicated Desktop Support Technician for a contract role that emphasizes providing exceptional technical assistance. This position is essential for ensuring smooth operations in a dynamic work environment.
Key Responsibilities:
- Prepare and manage the disposition of outdated equipment, including e-waste handling.
- Conduct inventory assessments and maintain daily updates of peripheral tools.
- Facilitate the distribution of equipment across various sites.
- Process returned assets from clients, ensuring systems are cleaned and tested for redeployment.
- Maintain organized storage and distribution of client inventory assets.
- Communicate with clients regarding asset collection needs.
- Participate in training opportunities for advancement into more technical roles.
- Handle inter-department deliveries using company vehicles.
- Collect surplus equipment from users.
- Manage new orders received through the ticketing system.
- Oversee the scrapping of e-waste.
- Test and clean laptops as part of the refurbishment process.
- Maintain cleanliness by managing waste disposal.
Required Skills & Experience:
- Ability to lift up to 35 lbs.
- Valid Driver's License.
- Steel-toed footwear for safety compliance.
- Capability to walk, sit, stand, crawl, and kneel for extended periods.
- Strong customer service aptitude with excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Word.
Desired Skills & Experience:
- Minimum of 1 year of technical support experience.
- Relevant technical certifications.
- Experience in shipping and logistics.
Benefits:
We offer a comprehensive benefits package, including:
- Multiple medical insurance plans for you and your family.
- Dental and orthodontic coverage.
- Vision care benefits.
- Health Savings Account (HSA).
- Flexible Spending Accounts for health and dependent care.
- Voluntary life insurance and both long-term and short-term disability coverage.
- 401(k) plan with matching contributions.
- Paid sick leave.
- Legal and identity protection services.
- Pre-tax commuter benefits.
- 529 College Savings Plan.
Equal Opportunity Employer:
Motion Recruitment Partners is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and experiences.
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