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Commercial Door Service Manager

4 weeks ago


Norcross, Georgia, United States DH Pace Company, Inc. Full time
Job Summary

We are seeking a highly skilled Commercial Door Service Manager to join our team at DH Pace Company, Inc. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our commercial entry-door service department.

Key Responsibilities
  • Manage and coordinate the scheduling of service technicians to ensure timely completion of customer commitments
  • Review and analyze workload and manpower to optimize resource allocation and minimize costs
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with front-line managers to identify areas for improvement and implement changes to enhance operational efficiency
  • Conduct regular performance reviews and provide coaching and development opportunities to team members

Requirements
  • Bachelor's degree in a related field, or equivalent experience
  • Minimum 3 years of experience in a management role, preferably in the door and access control industry
  • Strong communication and interpersonal skills, with the ability to effectively interact with customers, employees, and vendors
  • Ability to analyze data and make informed decisions to drive business results

Why DH Pace?
DH Pace Company, Inc. is a leading provider of door and access control solutions, with a strong reputation for quality and customer service. We offer a competitive compensation package, including medical, dental, and vision benefits, paid time off, and a 401(k) retirement plan. If you are a motivated and results-driven professional looking for a challenging and rewarding opportunity, we encourage you to apply for this exciting role.