IT Support Specialist
3 weeks ago
At Dataprise, we are committed to delivering exceptional IT support services to our clients. As a Network Associate, you will play a vital role in our team, working closely with our clients to resolve technical issues and provide expert guidance on network infrastructure and security.
We are seeking a highly skilled and motivated individual to join our team as a Network Associate. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving complex technical issues, and collaborating with our team to identify solutions to customer support requests.
As a Network Associate, you will have the opportunity to work with a variety of technologies, including Windows Server, Exchange Server, Active Directory, Firewalls, DNS, DHCP, VMWare, Office 365, and Microsoft Office. You will also have the chance to learn and grow with our company, developing your skills and expertise in IT support and network infrastructure.
We offer a comprehensive benefits package, including competitive pay, top-quality medical, dental, and vision coverage, and a 401(k) plan with company match. We also provide opportunities for career growth and development, including training and professional certifications.
Key responsibilities of the Network Associate role include:
- Providing technical support to clients via phone, email, and onsite visits
- Troubleshooting and resolving complex technical issues related to network infrastructure and security
- Collaborating with the team to identify solutions to customer support requests
- Learning and staying up-to-date with new technologies and industry trends
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about IT support and network infrastructure, we encourage you to apply for this exciting opportunity.
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