Front of House Ambassador

1 day ago


Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full time
Job Overview

We are seeking a highly skilled Front of House Ambassador to join our team at The Betsy, a premier independent boutique hotel in South Beach. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring that every interaction with our guests is memorable and enjoyable.

Job Responsibilities
  • Greet and welcome guests upon arrival, making them feel at home and setting the tone for an exceptional stay.
  • Manage reservations, table assignments, and seating arrangements to ensure seamless service and optimal efficiency.
  • Take accurate to-go orders from guests and input them into the POS system, minimizing wait times and errors.
  • Distribute reservations among servers fairly, ensuring a balanced workload and maximizing productivity.
  • Seat guests, hand out menus, and introduce them to their server, setting the stage for a personalized dining experience.
  • Circulate throughout the restaurant, checking on guests' satisfaction and addressing any concerns or issues promptly.
Requirements and Qualifications
  • High school diploma or equivalent required; degree or certificate in hospitality management or related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Strong problem-solving skills, with the ability to think critically and resolve complex issues efficiently.
  • $45,000 - $55,000 per year, depending on experience and qualifications.


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