Hotel Service Ambassador

8 hours ago


Miami, Florida, United States JW Marriott Marquis Miami Full time
Job Title: Hotel Service Ambassador

At JW Marriott Marquis Miami, we are seeking a skilled Hotel Service Ambassador to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests from the moment they arrive until the moment they depart.

The estimated salary for this role is $40,000 - $60,000 per year, depending on experience.

Key Responsibilities:
  • Greet guests warmly and assist them with seating.
  • Take and confirm reservations over the phone in a clear and concise manner.
  • Provide accurate information about our hotel services and amenities.
  • Maintain a clean and organized workspace at all times.

Requirements:
  • Previous experience in a customer-facing role is essential.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure in a fast-paced environment.
  • Familiarity with hotel operations and policies is desirable.

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