Front Desk Ambassador
6 days ago
**Job Summary**: As a Front Desk Ambassador at Marriott International's esteemed EDITION Hotels, you will be the face of our luxury brand, delivering exceptional service to discerning guests. Located in The Miami Beach EDITION, 2901 Collins Avenue, Florida, United States, this role offers a unique opportunity to work with a dynamic team and provide unparalleled guest experiences.
**Key Responsibilities:**
- Greet and escort guests to rooms, ensuring seamless transitions and memorable moments.
- Open doors and assist guests/visitors entering and leaving the property, setting the tone for an unforgettable stay.
- Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities, fostering a sense of community and connection.
- Identify and explain room features to guests, empowering them to make the most of their stay.
- Transport guest luggage to and from guest rooms and/or designated bell area, providing a hassle-free experience.
**Required Skills and Qualifications:**
- High school diploma or G.E.D. equivalent, with a passion for delivering exceptional customer service.
- No related work experience necessary, but a strong desire to learn and grow within the hospitality industry.
- Able to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
**Estimated Salary:** $40,000 - $60,000 per year, depending on experience and qualifications.
**Benefits:**
- Competitive compensation package, including base salary and opportunities for advancement.
- Comprehensive benefits program, including health, dental, and vision insurance, as well as 401(k) matching.
- Generous paid time off, including vacation days, sick leave, and holidays.
**Company Overview:** EDITION Hotels is a boutique hotel chain that combines the visionary genius of Ian Schrager with the service delivery of Marriott International. Our mission is to deliver a never-ending theatrical performance that delights and enchants each and every one of our guests. Join our team today and become part of a global family that values innovation, creativity, and excellence.
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