Medical Office Scheduling Associate

2 weeks ago


Birmingham, Alabama, United States Grandview Medical Center Full time

Position Overview: The Scheduling Specialist plays a crucial role in managing patient appointments and ensuring smooth communication within the medical practice.

Key Responsibilities:

  • Manage, modify, and cancel patient appointments as required.
  • Provide accurate information to patient inquiries in a courteous and professional manner.
  • Handle a high volume of calls using a multi-line telephone system, ensuring effective screening and transferring of calls.
  • Document messages thoroughly and direct them to the appropriate personnel.
  • Communicate effectively with patients, healthcare providers, and staff, ensuring timely and precise information exchange.
  • Regularly check voicemails and return patient calls promptly, ideally within 24 hours.
  • Maintain accurate documentation within patient records.
  • Perform additional tasks as assigned by management.

Qualifications:

  • High School Diploma or equivalent is required.
  • Previous experience in customer service and handling multi-line phones is preferred.
  • One year of experience in a medical office setting is advantageous.

Skills:

  • Exceptional verbal and written communication abilities.
  • Familiarity with medical terminology and electronic medical records.
  • Capability to identify issues and seek appropriate solutions.
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong reasoning skills and the ability to remain calm in emergency situations.
  • Proficient in establishing and maintaining effective working relationships with patients, healthcare providers, and colleagues.
  • Basic computer proficiency is necessary.

About Grandview Medical Center: Grandview Medical Center is a comprehensive healthcare facility that offers a wide range of medical and surgical services. With a dedicated team of over 600 physicians across various specialties, we are committed to providing high-quality care to our community.

Grandview Medical Center is an equal opportunity employer, ensuring fair treatment for all employees and applicants in accordance with applicable laws.



  • Birmingham, Alabama, United States Grandview Medical Center Full time

    KEY RESPONSIBILITIESManage the scheduling, rescheduling, and cancellation of patient appointments, ensuring a smooth and efficient process. Respond to inquiries with professionalism and warmth, addressing patient concerns promptly.Utilize a multi-line telephone system to effectively handle a high volume of calls, screening and directing them as...

  • Medical Scheduler

    3 days ago


    Birmingham, Alabama, United States CorVel Healthcare Corporation Full time

    Job DescriptionCorVel Healthcare Corporation is seeking a highly skilled Medical Scheduler to join our team. As a Medical Scheduler, you will play a critical role in facilitating and scheduling medical services for our clients.Key Responsibilities:Proactively monitor and manage files using proprietary web-based applications.Identify potential problems and...

  • office associate ii

    4 weeks ago


    Birmingham, Alabama, United States University of Alabama, Birmingham Full time

    OFFICE ASSOCIATE II - (T Description OFFICE ASSOCIATE II University of Alabama at Birmingham Under general supervision, this position will perform standard clerical and administrative duties. Key Roles & Responsibilities Maintain faculty reappointments at all institutions (UAB, St. Vincent's 119, Children's of Alabama, VA, and Callahan) Assist as needed...


  • Birmingham, Alabama, United States Grandview Medical Center Full time

    Position OverviewThe Surgical Scheduling Coordinator plays a crucial role in the operational efficiency of our healthcare facility. This position involves a range of administrative responsibilities related to the scheduling and billing of surgical and radiology cases.Key ResponsibilitiesCoordinate the scheduling of surgical procedures and radiology...


  • Birmingham, Alabama, United States Together Women's Health, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at Together Women's Health, LLC. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Front Desk Operations: Greet patients with a smile,...


  • Birmingham, Alabama, United States Grandview Medical Center Full time

    Position OverviewThe Scheduling Specialist plays a crucial role in managing clerical tasks related to the organization and billing of surgical and radiological procedures. The primary responsibility involves coordinating surgical appointments efficiently and effectively.Key ResponsibilitiesReceive and process scheduling requests from physician offices via...


  • Birmingham, Alabama, United States Together Women's Health, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at Together Women's Health, LLC. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Patient Communication: Greet patients with a smile...


  • Birmingham, Alabama, United States CorVel Corporation Full time

    Position Overview: CorVel Corporation is in search of a dedicated Medical Scheduler (Scheduling Coordinator) to join our Medical Scheduling Departments. The primary role of the Scheduling Coordinator involves engaging in the daily functions and upkeep of the Medical Scheduling Departments. Key responsibilities include coordinating and arranging medical...


  • Birmingham, Alabama, United States Grandview Medical Center Full time

    Position Overview: The Scheduling Specialist plays a crucial role in managing patient appointments and ensuring a seamless experience for all individuals seeking care at our facility.Key Responsibilities:Manage the scheduling, rescheduling, and cancellation of patient appointments efficiently.Provide clear and professional responses to patient inquiries,...


  • Birmingham, Alabama, United States CorVel Corporation Full time

    CorVel Corporation is in search of a Medical Scheduling Specialist for our dedicated Medical Scheduling Departments. The Scheduling Specialist plays a crucial role in the daily operations and upkeep of these departments. Key responsibilities include facilitating and organizing medical services for claimants. This position offers the flexibility to work...


  • Birmingham, Alabama, United States BHC Brookwood Market Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at BHC Brookwood Market. As a key member of our front office team, you will be responsible for coordinating and managing all processes of the medical office.Key ResponsibilitiesCheck in patients and collect accurate patient demographics, entering data...


  • Birmingham, Alabama, United States BHC Brookwood Market Full time

    Job Summary:We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at BHC Brookwood Market. As a Medical Office Coordinator, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our front office processes.Key Responsibilities:Collect and process patient payments,...


  • Birmingham, Alabama, United States Tenet Health Central Coast Full time

    Job Title: Patient Service Representative - Cardiovascular AssociatesSign-On Bonus: $500.00Position Overview:This role is essential in managing front office operations within a medical practice specializing in cardiovascular care.Key Responsibilities:Collect patient co-pays and manage charge entries.Process patient balances and ensure accurate financial...


  • Birmingham, Alabama, United States Tenet Health Central Coast Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Cardiovascular Associates. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesCollect and process patient payments,...


  • Birmingham, Alabama, United States Grandview Medical Center Full time

    Position OverviewThe role of the Scheduling Specialist involves executing a range of administrative tasks related to the coordination and billing of surgical and radiological procedures. The primary responsibility is to efficiently organize surgical appointments and radiology sessions.Healthcare providers will submit requests for procedures via phone or fax,...


  • Birmingham, Alabama, United States OrthoAlabama Spine & Sports Full time

    Job OverviewThe Surgical Scheduling Coordinator plays a vital role in overseeing clinic and surgical scheduling operations, ensuring the seamless coordination of surgical procedures with healthcare facilities. This position requires close collaboration with patients, medical professionals, and surgical centers to guarantee the timely and accurate processing...


  • Birmingham, Alabama, United States Ascension Full time

    Job Title: Medical Surgical AssociateWe are seeking a skilled Medical Surgical Associate to join our team at Ascension St. Vincent's Birmingham. As a Medical Surgical Associate, you will have the opportunity to make a positive impact in the lives of our patients and their families.About the RolePerform basic clinical and non-clinical patient care activities...


  • Birmingham, Alabama, United States Birmingham Jefferson Co Full time

    Job OverviewAbout Birmingham Jefferson CoThe Birmingham Jefferson Convention Complex (BJCC) has been a leading venue for entertainment and events for over five decades. Located in a vibrant area, the BJCC features multiple venues including arenas, concert halls, and expansive meeting spaces, catering to a wide range of public events.Position SummaryThe...


  • Birmingham, Alabama, United States Birmingham Jefferson Co Full time

    Job OverviewAbout Birmingham Jefferson CoFor over five decades, Birmingham Jefferson Co has been a leading venue for entertainment, hosting a wide variety of events across multiple facilities. Located in a vibrant entertainment district, our campus features a large arena, concert hall, extensive meeting spaces, and outdoor recreational areas.Position...


  • Birmingham, Alabama, United States CorVel Corporation Full time

    Company Overview: CorVel Corporation is a recognized leader in providing innovative risk management solutions across various sectors, including workers' compensation, auto, health, and disability management. Established in 1987 and publicly traded since 1991, we pride ourselves on our commitment to excellence and a supportive workplace culture. Position...