Strategic Program Manager

6 days ago


Atlanta, Georgia, United States Chick-fil-A Full time
Job Summary

We are seeking a highly skilled Strategic Program Manager to join our team at Chick-fil-A. As a key member of our International business unit, you will be responsible for managing various programs and strategic projects within the Americas division.

Key Responsibilities
  • Work with function leaders and division team members to drive progress on programs and strategic projects
  • Lead the annual planning and budgeting process for the division, including work with stakeholders to gather input
  • Lead quarterly plan reviews within the division
  • Partner with division team members to develop long-term roadmaps and annual plans for the division
  • Manage strategic projects, including new market entry, infrastructure development, and change management
  • Participate as a member of Area Support Teams to provide project management and support as needed
  • Develop content to support strategic decisions and to inform stakeholders
  • Provide support as needed for annual events where division strategy and initiatives are discussed
  • Work with International leaders and International PMO team members on projects as needed
  • Support the division leader with additional projects and initiatives as needed
  • Facilitate process-mapping sessions as needed to determine how business units operate
  • Coordinate and facilitate work between multiple teams without directly managing them
  • Utilize project management skills and techniques to develop plans, monitor progress, and drive timelines
Requirements
  • Experience in Program/project management
  • Exceptional skills with project management processes, systems, and tools
  • Ability to develop collaborative relationships and influence
  • Exceptional at planning, prioritization, organization, and time management
  • Ability to make connections between distinct functional workstreams
  • Ability to effectively synthesize and communicate complex information
  • A self-starter that takes initiative and needs minimal oversight
  • A quick learner capable of developing an understanding of multiple functions
  • Ability to work in ambiguity and drive progress when information is limited
  • Ability to simultaneously manage multiple priorities and projects effectively
  • System and process orientation
  • Excellent listening and documentation skills
  • Excellent written and verbal communication skills
  • Willingness and ability to learn new systems and programs quickly
Preferred Qualifications
  • 8-10 years experience
  • Experience in a Matrix environment
  • Project management certifications
Travel Requirements

20%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Master's Degree

Job Function

International

Position Type

Experienced Professionals

Requisition ID

Posting Location

US-GA-Atlanta



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