Customer Relations Specialist, Sustainability Expert

1 day ago


Fort Mill, South Carolina, United States Domtar Full time

About the Role:

The Paper Excellence Group, a leading manufacturer of pulp, paper, packaging, tissue, and wood products, is seeking a skilled Customer Relations Specialist, Sustainability Expert to join its team. As a key member of the organization, you will be responsible for building and maintaining strong relationships with customers, ensuring their needs are met, and providing exceptional customer service.

Key Responsibilities:

  • Develop and implement customer service strategies to drive customer satisfaction and loyalty
  • Collaborate with cross-functional teams to resolve customer complaints and issues
  • Provide training and support to internal stakeholders on customer service best practices
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent problem-solving and analytical skills
  • Experience in customer service or a related field

What We Offer:

Domtar, a leading manufacturer of pulp, paper, packaging, tissue, and wood products, offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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