Customer Relations Specialist, Sustainability Expert
1 day ago
About the Role:
The Paper Excellence Group, a leading manufacturer of pulp, paper, packaging, tissue, and wood products, is seeking a skilled Customer Relations Specialist, Sustainability Expert to join its team. As a key member of the organization, you will be responsible for building and maintaining strong relationships with customers, ensuring their needs are met, and providing exceptional customer service.
Key Responsibilities:
- Develop and implement customer service strategies to drive customer satisfaction and loyalty
- Collaborate with cross-functional teams to resolve customer complaints and issues
- Provide training and support to internal stakeholders on customer service best practices
- Monitor and analyze customer feedback to identify areas for improvement
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Excellent problem-solving and analytical skills
- Experience in customer service or a related field
What We Offer:
Domtar, a leading manufacturer of pulp, paper, packaging, tissue, and wood products, offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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