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Healthcare Navigation Specialist
2 months ago
Organization: Adult & Child Health is a dynamic 501c (3) nonprofit organization dedicated to providing integrated healthcare services across multiple locations in Central Indiana. We are dedicated to fostering a diverse and inclusive workforce.
Our Commitment: We prioritize flexibility, generous paid time off (starting at 4 weeks), an immediately vested 401K plan, competitive benefits, opportunities for career advancement, professional development funding, student loan reimbursement, and clinical supervision hours.
About the Role: In this position, you will play a crucial role in helping individuals navigate the complexities of the healthcare system. Many clients face challenges in accessing care and advocating for their needs. As a Care Coordinator, you will maintain regular communication with clients and their healthcare providers, both within our organization and externally, to ensure they receive optimal support throughout their treatment journey.
Key Responsibilities:
- Act as the primary liaison for clients on your caseload, facilitating improved access to integrated healthcare services and advocating for their needs.
- Utilize creativity and flexibility to identify barriers to care, connect clients with necessary resources, and encourage engagement through motivational interviewing techniques.
- Assess client satisfaction and advocate for their preferences during treatment, empowering them to express their needs to providers.
- Coordinate communication among various healthcare providers, ensuring seamless information flow through regular contact and meetings.
- Conduct regular reviews of client charts to confirm that treatment plans align with the supervising psychologist's directives and the client's preferences.
Qualifications:
- Bachelor's degree in behavioral health or a related field.
- Valid driver's license with a satisfactory driving record and access to insured transportation.
- Familiarity with Medicaid/Medicare guidelines, Marketplace plans, and commercial insurance benefits is preferred.
Benefits:
- Comprehensive clinical supervision for licensure.
- Funding for professional development for all employees.
- H1B sponsorship opportunities for qualified therapists.
- Immediate vesting in our 401K plan.
- Support for various diversity, equity, inclusion, and belonging initiatives within our organization.
Our Commitment to Diversity:
At Adult & Child Health, we believe in the strength of diversity and the importance of creating safe, inclusive environments for all individuals. Our efforts in Diversity, Equity, Inclusion, and Belonging (DEIB) are integrated into our culture, recruitment, and ongoing training.
Equal Opportunity Employer: Adult & Child Health is an Equal Opportunity Employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other status protected by law.
