Patient Access Representative

1 month ago


Durham, North Carolina, United States North Carolina Speciality Hosp Full time
Job Summary

North Carolina Specialty Hospital is seeking a highly organized and detail-oriented Patient Access Representative to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring the smooth operation of our medical billing and financial processes.

Key Responsibilities
  • Obtain and process daily EFT/bank reports to identify remits that need to be posted.
  • Download and print EFT remits, preparing them for processing into assigned batches and ensuring accuracy in assigning payments and adjustments.
  • Process all payments within two working days, ensuring high accuracy in assigning payments and adjustments to the correct accounts.
  • Verify voucher deductions and post them to the correct accounts, documenting pending accounts due to voucher deductions.
  • Print and post credit card auth net reports, balancing daily payment batches.
  • Post self-pay payments and EOBs received via mail, identifying batch errors or rejections to ensure accuracy.
  • Complete three daily reports tracking receivables.
  • Upload daily patient statements batches to the RevSpring portal.
  • Record bad debt adjustments secondary to Medicare for year-end cost reporting.
  • Prepare and store processed EOB and batch work.
  • Open and disperse mail, prepare checks for deposit, and compile EOBs for hospitalist.
  • Assist the manager with month-end reports and complete assigned projects.
  • Adhere to hospital policies and procedures, including confidentiality and diversity guidelines.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in medical billing, revenue cycle, or a related field.
  • Strong organizational and analytical skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.


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