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Fiber Installation Specialist

2 months ago


Pocatello Idaho, United States Prince Telecom Full time
About the Job

Prince Telecom is seeking a highly skilled Fiber Installation Technician to join our team in Pocatello, ID. As a Fiber Installation Technician, you will be responsible for installing, maintaining, and troubleshooting fiber optic internet and telephone services.

Key Responsibilities
  • Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone services.
  • Set up and configure residential networking equipment such as ONT's, routers, and switches.
  • Perform testing on company-issued devices and customer devices.
  • Interface with customers to identify and remedy sources of customer-perceived issues.
  • Complete paperwork accurately and report/record work order status updates.
  • Provide exceptional customer service, including greeting and interacting with customers in a professional and courteous manner.
  • Educate customers regarding product and service usage.
Requirements
  • Minimum 18 years old.
  • Valid standard driver's license required.
  • Authorized to work in the United States for this company.
  • High school diploma or equivalent.
  • Comfortable working in tight spaces (crawl spaces, house attics, etc.).
  • Comfortable working through inclement weather.
  • Comfortable using small hand tools, power tools, and test equipment.
  • Comfortable working in a fast-paced, time-sensitive environment.
  • Effective communication skills.
  • Ability to lift, climb, and carry ladders weighing up to 80lbs.
What We Offer
  • Competitive hourly rate of $18/hr.
  • Production incentives.
  • Company vehicle, cell phone, tools, PPE, etc.
  • Weekly paychecks.
  • Growth opportunities.
  • Health Insurance: Medical, Dental, Vision, and Prescription Plans.
  • Flexible Spending Accounts.
  • Short- and Long-Term Disability.
  • Supplemental Life and AD&D.
  • 401(k) Retirement Savings with Company Match.
  • Stock Purchase Plan.
  • Company Discounts.
  • Legal Insurance.
  • Paid Time Off and Holidays.
  • Tuition Reimbursement for select degrees.
Equal Opportunity Employer

Prince Telecom is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, including based on disability and protected veteran status. We are committed to providing a workplace that is free from harassment and discrimination.