Retirement Plan Administrator

5 days ago


Manchester, New Hampshire, United States Voya Financial Full time
Financial Services Coordinator Job Summary

Voya Financial is seeking a highly skilled and motivated individual to join our team as a Financial Services Coordinator. In this role, you will be responsible for ensuring client satisfaction by responding to inquiries from Multiple Employer Plan (MEP) participants. A MEP is a retirement savings package in which multiple businesses participate in a single qualified retirement plan.

Key Responsibilities:
  • Enter data into recordkeeping, payroll and vendor systems to set-up new 401(k) plans.
  • Ensure accuracy of client data and escalate issues to appropriate department to ensure timely set-up.
  • Prepare necessary documents for plan set-up and maintain/organize paper documents.
  • Handle escalated issues and provide internal support to associates with client issue resolution.
  • Performs other related duties as assigned.

Why Choose Voya Financial?
  • We offer a competitive salary range: $53,540 - $66,930 per year.
  • A comprehensive benefits package, including health, dental, vision and life insurance plans.
  • 401(k) Savings plan - with generous company matching contributions (up to 6%).
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%).
  • Tuition reimbursement up to $5,250/year.
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time - 40 hours per calendar year.


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