Retail Operations Manager
1 week ago
At Big O Tires, we strive to be the premier tire and auto service provider in every community while fostering an exceptional work environment for our team members. We provide competitive benefits, profit-sharing incentives, paid time off, and a supportive atmosphere designed for your success. Join our team today
POSITION OVERVIEW:As the Automotive Store Leader at Big O Tires, you will manage the daily operations of our retail location to ensure we achieve our objectives efficiently and profitably. Your role in driving sales growth and improving customer satisfaction is vital to our success. You will focus on leading, inspiring, and developing our store team while executing effective business strategies and upholding our company standards. Be a key contributor to maximizing store profitability.
KEY RESPONSIBILITIES:- Recruit, train, supervise, and assess team members
- Drive sales performance and profitability
- Identify opportunities for business expansion
- Monitor and manage financial targets
- Oversee payroll and expense management
- Ensure exceptional customer engagement standards
- Maintain store cleanliness and operational efficiency
- Provide constructive feedback to team members
- Ensure adherence to regulations and company policies
- Previous management experience with a focus on sales and performance
- Experience in the automotive sector
- Fluency in English; Spanish language skills are advantageous
- Skilled in interpreting documents and effective communication
- Valid driver's license required
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