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Store Operations Leader
2 months ago
At Big O Tires, we strive to be the leading tire and automotive service provider in every community, while fostering an exceptional work environment for our team members. We provide competitive benefits, profit-sharing incentives, paid time off, and a supportive atmosphere that empowers you to succeed. Join our team today
POSITION OVERVIEW:As the Retail Operations Manager at Big O Tires, you will be responsible for overseeing the daily functions of our retail location to ensure we achieve our objectives effectively and profitably. Your role in driving sales growth and improving customer satisfaction is vital to our success. Your primary focus will be on leading, inspiring, and developing our store team while executing effective business strategies and upholding our company standards. Join us and play a crucial role in maximizing store profitability.
KEY RESPONSIBILITIES:- Recruit, train, supervise, and assess team members
- Drive sales performance and profitability
- Identify opportunities for business expansion
- Monitor and manage financial targets
- Oversee payroll and expense management
- Ensure exceptional standards of customer service
- Maintain store cleanliness and operational efficiency
- Provide ongoing feedback and support to employees
- Ensure adherence to regulations and company policies
- Previous management experience with a focus on sales and performance
- Experience in the automotive sector
- Fluency in English; Spanish language skills are a plus
- Skilled in interpreting documents and effective communication
- Possession of a valid driver's license