Retail Floor Lead

4 days ago


Lynnfield, Massachusetts, United States Vuori, Inc Full time
{"Job Title:

Retail Floor Lead

Job Summary:

Vuori, Inc is seeking a Retail Floor Lead to lead the retail sales team by example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook.

Key Responsibilities:
  • Lead the sales team to ensure each customer receives the best experience possible.
  • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
  • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
  • Be knowledgeable on what's new and what's selling well and shares with both the customer and team.
Requirements:
  • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
  • Must be a leader in punctuality and attendance, adhering to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.
Benefits:
  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.



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