Sales Associate

13 hours ago


Lynnfield, Massachusetts, United States Williams-Sonoma, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Williams-Sonoma, Inc. As a Sales Associate, you will provide exceptional customer service, utilize effective selling techniques, and maintain a thorough knowledge of our products.

Key Responsibilities
  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services, including gift wrap, gift registry, and merchandise location
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, including sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to operate POS system
  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Availability

Part-time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday). Associates must also be available for annual inventory and the entire holiday season (November and December).

Benefits
  • Generous discount on all Williams-Sonoma, Inc. brands
  • 401(k) plan and other investment opportunities
  • Wellness program that supports physical, financial, and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)

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