Assoc Support Specialist

2 days ago


Herndon, Virginia, United States Deltek Full time

Are you passionate about delivering exceptional customer service? Do you have a knack for troubleshooting complex issues? We're looking for a talented Assoc Support Specialist to join our award-winning Support Services team

In this role, you will be responsible for responding to incoming support requests, documenting customer interactions, and resolving low-complexity tickets using basic product knowledge and existing knowledge base.

To succeed in this position, you will need excellent communication skills, a strong analytical mindset, and the ability to work effectively in a team environment. The estimated salary range for this position is $38,500 - $67,500 per year, depending on location and experience.

Beyond a competitive salary, you'll enjoy a range of benefits, including healthcare benefits, a 401(k) plan, paid vacation time, and tuition reimbursement.



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