Patient Observer in Emergency Room

4 weeks ago


Eden, North Carolina, United States UNC Health Full time

Become part of a dynamic team at UNC Health, where our mission is to improve the health and well-being of diverse communities.


Job Summary:
As a Patient Sitter in the Emergency Room, you will work under the supervision of a Registered Nurse (RN) to maintain constant observation and visualization of identified patients. Your primary responsibility will be to ensure patient safety, comfort, and dignity at all times.

Key Responsibilities:

1. Patient Observation:
• Maintain constant direct observation of patients at all times.
• Never leave patients unattended and document observations accordingly.

2. Patient Safety:
• Remove sharp or dangerous items from the room and screen all items brought in for patients by visitors.
• Contact the charge nurse with any concerns and know patients' ordered activity levels.

3. Patient Privacy:
• Maintain confidentiality of all patient information and refrain from discussing it with anyone other than the medical team.
• Respect patients' right to dignity while providing care, prioritizing their safety.

4. Communication:
• Listen and acknowledge patients' complaints and feelings, conveying attitudes of compassion, empathy, and understanding.
• Refrain from conversations about patients' medical conditions or plans of care and seek guidance when necessary.
• Inform the RN if a patient expresses a desire to harm themselves or others or wants to leave the hospital.

5. Conduct:
• Provide patient care activities within your scope of practice and competency.
• Refrain from making personal calls, eating food in the room, or sleeping, and allow patients to control the television.
• Remain with assigned patients until relief arrives and ensure their comfort and safety at all times.

6. Quality:
• Comply with all organization policies and procedures, regulatory rules, and standards.
• Demonstrate safe work habits and report any unsafe conditions.

Requirements:
• High school diploma or equivalent.
• No experience is required.
• Exceptional customer service and ability to communicate verbally and in writing.

Work Details:
• Part-time position with 24 standard hours per week.
• $21.41 per hour (hiring range).
• Exempt from overtime.
• Onsite work schedule with day job location in Eden, NC.

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