Collection Specialist

1 day ago


Phoenix, Arizona, United States Insight Global Full time
Job Title: Collection Specialist

We are seeking a highly skilled Collection Specialist to join our team at Insight Global. As a Collection Specialist, you will be responsible for collecting funds from delinquent accounts and providing solutions to help improve our members' financial security.

Responsibilities:
  • Conduct inbound and outbound calls to negotiate debt recovery
  • Understand members' needs and provide solutions to help improve their financial security
  • Negotiate settlements to receive payment on percentages of loans
Requirements:
  • 2+ years of experience working in a collections call center
  • Critical thinking skills, specifically knowing how to build rapport and provide solutions
  • Excellent written and verbal communication skills
  • Comfortable in a heavy phone support role
  • Must be reliable and available to work onsite in Phoenix, AZ

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to our HR department.

We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.



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