Front Desk Representative

1 week ago


Cumming, Iowa, United States Stars and Strikes Full time
Job Title: Front Desk Representative

Stars and Strikes is seeking a Front Desk Representative to join our team. As a key member of our front desk staff, you will be responsible for greeting guests, answering questions, and providing exceptional customer service.

We offer a competitive salary of $12/hour, plus benefits and bonuses for eligible employees. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional guest service, we want to hear from you

Responsibilities:
  • Ensure an Excellent Guest Experience
  • Meet & Exceed Guest Expectations
  • Direct Guests coming to the Desired Attraction
  • Communicate Current Offers/Specials
  • Enforce Building Rules

Additional Duties:
  • Assist guests with joining waitlists
  • Show excitement for birthdays/1st time guests/special occasions
  • Assist in completion of waivers (where needed)

What We Offer:
  • Health & 401k Benefits
  • Bonuses
  • Free bowling, discounts on food, laser tag & gameplay
At Stars and Strikes, we value respect, listening, exceptional guest service, sharing success, fun, cleanliness, and giving back. As a Front Desk Representative, you will be part of a dynamic team that strives to deliver an unforgettable experience for our guests.

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