Patient Service Representative
4 weeks ago
We are seeking a skilled Patient Service Representative to join our team at Smile Doctors. As a key member of our front desk team, you will play a crucial role in delivering exceptional patient service and ensuring a smooth flow of patients through our clinic.
Job SummaryThe Patient Service Representative will be responsible for greeting patients, checking-in new patients, and performing various administrative tasks. This includes welcoming visitors, answering calls, and verifying insurance information.
Responsibilities- Welcome patients to the practice and provide information about clinic features
- Answer incoming calls, screen, and route them as needed
- Check-in and collect general information from patients on their first visit
- Verify insurance information and notify clinicians of patient arrival and readiness
- Make appointments for returning patients and print/reprint appointment reminders and school/work excuses
- Coordinate payment arrangements or account resolution
- Receive, store, and deliver shipments and mail
- Take payments and post to accounts
- Update charts and patient information
- High School Diploma or equivalent required
- One (1) year of administrative experience preferred
- Bilingual a plus, but not required
In exchange for your dynamic contribution, we offer:
- Competitive salary: $50,000 - $60,000 per year
- Medical, dental, vision, and life insurance
- Short and long-term disability coverage
- 401(k) plan
- Two weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
Smile Doctors exists to love people first, straighten teeth second, and cultivate a fun, encouraging environment where our team members can grow and thrive.
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