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Room Attendant

2 months ago

Johnson City, Texas, United States Carter Hospitality Group, LLC Full time
Job Summary

Carter Hospitality Group, LLC is seeking a highly motivated and detail-oriented Room Attendant to join our team at Carter Creek Winery Resort & Spa. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, service areas, and linen closets.

Key Responsibilities
  • Ensure all areas of the resort are properly cleaned and ready for guests' arrival
  • Anticipate and assess guests' needs and respond in a courteous and professional manner
  • Vacuuming and sweeping carpets and floors
  • Mopping floors as needed
  • Dusting, brushing, polishing, and vacuuming furniture
  • Dusting and cleaning room decorations, appliances, and structural surfaces
  • Changing linen and making beds
  • Cleaning showers, tubs, sinks, and bathroom items
  • Removing used guest amenities and trash
  • Replenishing guest amenities and supplies
  • Inspecting rooms for safety hazards and reporting same to maintenance
  • Checking for damaged linen
  • Reporting lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager
  • Properly maintaining storage rooms and stocking carts
  • Recording room status on work assignment sheet
  • Providing information to guests about resort services, facilities, and other amenities
  • Providing information to guests about local attractions and services
  • Preparing rooms for guest arrival and responding to special guest requests
Requirements
  • Stands and walks short to moderate distances through shift
  • Bends, stoops, and reaches to perform routine job tasks
  • Routinely required to handle and move objects weighing up to 50 lbs. over moderate distances
  • Occasionally required to move objects weighing up to 250lbs. over short distances, using appropriate hand trucks and carts
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discounts
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
Schedule
  • Full-time or part-time work is available
  • Must be willing to work weekends and holidays