Room Attendant

1 week ago


Johnson City, Texas, United States Carter Hospitality Group, LLC Full time
About Carter Hospitality Group, LLC

Carter Hospitality Group, LLC is a family-owned hospitality company with a portfolio of luxury properties across the United States. Our mission is to enrich lives by crafting exceptional environments and experiences.

Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Carter Creek Winery Resort & Spa. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of guest rooms, service areas, and linen closets.

Key Responsibilities
  • Ensure all areas of the resort are properly cleaned and ready for guests' arrival
  • Anticipate and assess guests' needs and respond in a courteous and professional manner
  • Vacuum and sweep carpets and floors
  • Mop floors as needed
  • Dust, brush, polish, and vacuum furniture
  • Dust and clean room decorations, appliances, and structural surfaces
  • Change linen and make beds
  • Clean showers, tubs, sinks, and bathroom items
  • Remove used guest amenities and trash
  • Replenish guest amenities and supplies
  • Inspect rooms for safety hazards and report to maintenance
  • Check for damaged linen
  • Report lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager
  • Properly maintain storage rooms and stocking carts
  • Record room status on work assignment sheet
  • Provide information to guests about resort services, facilities, and other amenities
  • Provide information to guests about local attractions and services
  • Prepare rooms for guest arrival and respond to special guest requests
Requirements
  • 6 months experience in a related field preferred
  • Ability to understand English and follow simple verbal instructions
  • Ability to read and understand chemical labels
  • Prior experience in a fast-paced, customer service/hospitality industry preferred
  • Knowledge of cleaning products
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discounts
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
Schedule
  • Full-time or part-time work available
  • Must be willing to work weekends and holidays


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