Holiday Gift Guide Ambassador

1 day ago

Bethesda, Maryland, United States DaVita Full time
About the Role

We are seeking a highly motivated and customer-focused Ambassador to join our team at Montgomery Mall. As a key member of our sales team, you will be responsible for driving sales through exceptional customer service and product knowledge.

Key Responsibilities
  • Provide an exceptional customer experience by ensuring the customer is always the priority
  • Greet customers, make product recommendations, and upsell
  • Serve as a liaison between designated vendors and the personal stylists and the store leadership team
  • Ensure sales floor is neat, clean, and properly signed for sales and markdowns
  • Create and implement best practices to drive sales, turn, and gross margin above company average
  • Build brand-specific clientele to support local marketing
  • Execute vendor and non-vendor events to increase sales
  • Actively plan, organize, and lead customer-facing vendor-sponsored events with partnership of vendor community, ensuring sales and participation goals are met
Requirements
  • Demonstrate ability to build relationships and convert customers into clients
  • Energetic and positive attitude
  • Possess vision and creativity
  • Self-starter, able to work independently and as part of a team; must have excellent time management skills
  • Ability to effectively communicate and present information to customers, peers, and all levels of management
  • Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments
  • Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Minimum 1 year previous selling or retail experience required
About Us

Macy's is a leading retail brand that is committed to creating exciting and memorable experiences for every customer. We offer a competitive pay and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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